Professional conversations in the workplace are the key to success. Here are some key principles that will help you to understand your work environment and become a better communicator:
In order to demonstrate awareness of the corporate culture, you should be aware of the following:
- the way things are done – The way things are done includes formal structures, systems, and processes, and things such as how people dress and the language used. These tend to be obviously apparent, and often stem from official policies and codes of conduct.
- informal, unwritten rules – The informal, unwritten rules are, in some respect, the way things are really done. However, these rules won’t be formally stated anywhere. Instead, they’ll be gradually disclosed to a new employee during the socialization process. This is the organization’s protocol.
- common values – It is generally a company’s system of common values, beliefs, and understandings that determine actual behaviors, systems, and attitudes. These values are the foundation of the informal, unwritten rules.
- fundamental assumptions – Fundamental assumptions are at the core – and the deepest level – of what an organization’s corporate culture is all about. These assumptions are what employees believe to be fundamental and distinctive about their organization.
To be a good coworker, you should do the following:
- develop awareness of coworkers – This means making an effort to learn about the pressures your coworkers are under in their day-to-day jobs. This awareness can come from simply watching how they work – knowing what their responsibilities are, what their daily challenges are, and what their busy periods are.
- give credit and share blame – It’s very important to share the credit for any success or achievement with everyone who made a contribution. Not doing so will severely affect your relationships with coworkers. You should also take your share of the blame or responsibility for mistakes or failures.
- don’t make negative comments – You should never make a negative comment about a coworker, or even any comment that you wouldn’t make directly to that coworker’s face. If you must comment critically about a coworker, make sure you have all of the facts before doing so.