Principles for good Communication in the Workplace

by Claire Valenty on August 30, 2012

in Business & Office Etiquette

Professional conversations in the workplace are the key to success.  Here are some key principles that will help you to understand your work environment and become a better communicator:

In order to demonstrate awareness of the corporate culture, you should be aware of the following:

  • the way things are done – The way things are done includes formal structures, systems, and processes, and things such as how people dress and the language used. These tend to be obviously apparent, and often stem from official policies and codes of conduct.
  • informal, unwritten rules – The informal, unwritten rules are, in some respect, the way things are really done. However, these rules won’t be formally stated anywhere. Instead, they’ll be gradually disclosed to a new employee during the socialization process. This is the organization’s protocol.
  • common values – It is generally a company’s system of common values, beliefs, and understandings that determine actual behaviors, systems, and attitudes. These values are the foundation of the informal, unwritten rules.
  • fundamental assumptions – Fundamental assumptions are at the core – and the deepest level – of what an organization’s corporate culture is all about. These assumptions are what employees believe to be fundamental and distinctive about their organization.

To be a good coworker, you should do the following:

  • develop awareness of coworkers – This means making an effort to learn about the pressures your coworkers are under in their day-to-day jobs. This awareness can come from simply watching how they work – knowing what their responsibilities are, what their daily challenges are, and what their busy periods are.
  • give credit and share blame – It’s very important to share the credit for any success or achievement with everyone who made a contribution. Not doing so will severely affect your relationships with coworkers. You should also take your share of the blame or responsibility for mistakes or failures.
  • don’t make negative comments – You should never make a negative comment about a coworker, or even any comment that you wouldn’t make directly to that coworker’s face. If you must comment critically about a coworker, make sure you have all of the facts before doing so.

{ 1 comment… read it below or add one }

Vidya December 5, 2014 at 9:00 pm

While I can appreciate the cemmonts by those who hire have left here, I have to say that you offered no interview tips beyond the typical be yourself . I have experienced age discrimination since I turned 40 (7+ years ago). I have had no interview since I became unemployed more than a year ago. And, for those I had before being unemployed, being myself wasn’t enough. I was told each time that while I had all the qualifications and experience they needed, another candidate seemed a better fit. Not that they had experiences better than mine, not that their education was better, etc. Even playing field between me and the other candidate except for one thing .age. Every candidate hired was younger than me by 10 or more years.No-one is interested, it seems to me, in the benefits of hiring an older worker. I need any help I can get to show the interviewer I am an excellent candidate and can perform my job as good as or better than the younger candidate. While I won’t buy this product, I suggest rather than just bad mouthing a product you provide your own suggestions beyond the canned be yourself . Otherwise you are no different than those you say are teaching others a script that gets the person hired for a job they will soon be fired from.I could use a lot of help. I have a completely new combination resume (if I remember its name correctly) that WIB told me employers prefer to the chronological one I was using. It has one or two word self-descriptors followed by work experience, then companies I’ve worked for, then Education, etc. That has yet to get me an interview.I am comfortable in interviews, always have been, but the fewer I get as I age, the less comfortable I am. I believe I have a cover letter that enhances my resume well. I most certainly have a good educational and work background. What I don’t have is the help I need to tell me what I need to change of these I’ve mentioned or something or other I haven’t mentioned.

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